Own the Customer Journey
Our personalization technology delights your customers and increases share of wallet by providing a completely automated and personalized mobile banking experience
Finotta's Personalization Technology - built for every customer's financial journey
Our Personalization technology customizes the user experience of your mobile banking channel by changing the environment to focus on the financial journey that matters most to your customer.
Holistic Customer Experience
Meet Needs, Drive Actions, Grow Engagement
Your customers are used to having things tailored to them in every aspect of their life. Why would their banking be any different? By utilizing our solution, you will understand each customer's unique financial journey and be able to deliver exactly the right service or product in the moments that matter most. The result is an experience that delights your customers and moves you into the driver seat as the trusted FI in their life.
Our Personalization Features
Every one of your customers is on a unique and personal financial journey. With one integration, your mobile banking application will be able to predict exactly what products and services your customers need and entice them to switch at exactly the right moment
Automated & Personalized Financial Guidance
Give your mobile banking application the ability to deliver daily automated and personalized financial guidance directly to your customers
Predictive Product Recommendations
Instantly save customers money through cross-selling, upselling, and reselling by presenting products they prequalify for based on relationships outside of your FI
Money Auto Pilot
Automation is the next phase in making financial decisions as easy as possible for your customers. Give your mobile banking channel the ability to take the stress of worrying about bills and payments off your customer's shoulders
Make your PFS process as simple as connecting accounts through your mobile channel. Give your FI a constant feed of commercial customer assets and remove the hassle of fillable PDFs and tracking down busy clients
Immediately capture all of your customer's external accounts so that they have the most personalized mobile banking experience possible
Why is Financial Journey Building so Important?
To access the most enriched customer data, you need to have a digital experience that brings immediate value, engages the customer beyond normal banking expectations, and speaks to their unique financial journey. Journey building helps you understand this by analyzing the customer's holistic financial picture and delivering the experience, products, and services they need exactly at the right time.